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Over the past five years, 2.4 million electronic court cases have been filed and reviewed through the Court Case Management System (CCMS), and over 8.7 million electronic acts have been issued. A total of over 7.5 million court hearings have been held, and over 13.5 million documents have been registered. These impressive figures are proof of the successful digital transformation of the judicial system and its ability to continuously evolve and adapt to user needs and legislative changes.
As of November 2025, CCMS is actively used by more than 12,300 users, including over 2,000 judges, more than 4,500 jurors, over 5,000 court clerks, and more than 630 court bailiffs. Judges have access to the system anytime, from any location, through a secure channel with a high level of security and a qualified electronic signature, which creates conditions for faster adjudication and resolution of cases within the procedural deadlines.
“CCMS has changed the way people perceive justice – as accessible, transparent, efficient, and modern,” stated Nikoleta Stoyanova, Head of the Business Analysis Department at Information Services. According to her, the digital reform in the judicial system is not a one-off project but an ongoing process of improvement and adaptation to meet the ever- higher expectations of citizens and businesses. “The platform has proven that even in systems with established traditions of working with paper documents, there is room for technological innovation and modern tools” Stoyanova added.
Over the past two years, CCMS has been upgraded with several significant improvements and new features that make it an even more powerful tool for managing court cases. Integration with the Voice-to-Text system, developed by the Supreme Judicial Council, allows voice recordings to be automatically converted into text, which significantly facilitates the work of magistrates in drafting court documents and reduces the time needed for documentation. Integration with the Automated Information System "Commercial Insolvency" has been implemented, which further optimizes the exchange of data between different units of the judiciary.
On July 1, 2025, Information Services launched a new module for Centralized Allocation and Electronic Processing of Order for Payment Procedures . New functionalities have been introduced in the random distribution module, which ensure even greater transparency and fairness in determining the reporting judge and members of the judicial panel. Integration with the Unified Information System for Combating Crime (UISCC) has been improved with the addition of a feature for generating an EISPP crime number, which ensures even more reliable traceability of criminal cases.
The system consists of 39 modules – 20 functional and 19 system modules – covering all aspects of court case management, from document registration to case archiving. This architecture allows continuous upgrades without disrupting system operations, adding new functionalities in response to legislative changes, and expanding integrations with external systems. Currently, CCSM is integrated with more than 15 external information systems of both the judiciary and the executive branch. These include the Single Portal for Electronic Justice, the Unified Information System for Counteracting Crime, the Central Web-Based Interface for Publication of Judicial Acts , the Unified Information System of Administrative Courts, the Single Public Register of Recusals, the Unified Electronic Legal Aid System Integrated Case Management System, as well as the registers of the National Revenue Agency, the National Social Security Institute, the Commercial Register, the National Population Database, and others. Automated real-time data exchange between these systems optimizes workflows, reduces administrative burdens, and improves the quality of justice.
"With each new functionality and integration, the CCMS confirms its role as a key element in the modernization of the Bulgarian judicial system and a guarantor of transparent, accessible, and effective justice," said Nikoleta Stoyanova.