Digital transformation in Justice: Order for payment procedures now resolved within hours

A new module in the Court Case Management System (CCMS) now enables order for payment procedures to be processed within just a few hours, whereas previously the process took several months. At the beginning of July 2025, Information Services launched a module for Centralized Allocation and Electronic Processing of Order for Payment Procedures, fully integrated with the Single e-Justice Portal (SEJP). The system upgrade was initiated by the Supreme Judicial Council and is funded by the National Recovery and Resilience Plan.

The module provides for the complete digitization of order proceedings —from electronic submission of applications, through centralized allocation among courts, to the formation and electronic processing of the cases. The new functionalities allow for balanced workload distribution among district courts, complete automation of the procedure, and easier electronic access to judicial services for citizens and businesses.

The system allows applications to be submitted at any time from any location and performs automated checks of the data and documents related to the cases. Once a case is formed and allocated, it can be processed entirely electronically. Case progress and related events generate notifications for the judge, who can at any time view newly submitted documents, upcoming deadlines, and more.

The new module enables the generation of an electronic writ of execution immediately after the issuance of the order, with a function for automated extraction of the text from the order into the writ, significantly reducing the time required for judges to prepare them. Access to the electronic writ is protected by a code, which the claimant receives and provides to a bailiff. This code grants access to the electronic file of the writ.

“The implementation of centralized allocation and electronic processing of order for payment procedures represents a fundamental breakthrough in the architecture of the large-scale information system of the Bulgarian judiciary,” stated Nikoleta Stoyanova, Head of ICT and Business Analysis at Information Services. According to her, the innovation significantly enhances transparency and efficiency of the administration of justice in Bulgaria. SEJP comprises 39 modules, but this is the first functionality that works centrally for all 113 district courts. A completely new algorithm for random allocation has been developed to balance the workload among district courts across the country, transforming not only the technological architecture but also the very process of justice through fully electronic document exchange.

The data from the module's operation during the first nine working days is impressive. In just a few days, over 2,800 applications for orders for payment were submitted, automatically forming electronic court cases and randomly distributing them among district courts across Bulgaria, regardless of the place of submission. More than 1,350 rulings (orders for payment, instructions, decisions, and writs of execution) were created and registered by judges, with 91% issued within three days, and 32% issued on the same day as the application. In comparison, before the new functionality was introduced, the entire process could take several months in busy district courts. On the very first day of the module’s operation, a record was set—an order for payment was issued in less than four hours after the electronic application was submitted. Over 650 writs of execution have already been issued, with corresponding electronic files created.

“The development of the module for centralized allocation and electronic processing of order for payment procedures is another important step in the digital transformation of electronic justice in Bulgaria. It enables transparency, traceability, and public access to judicial processes, while providing citizens and businesses with easier electronic access to judicial services,” said Nikoleta Stoyanova.