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Centralized Allocation and Electronic Processing have reduced the time required for Bulgarian courts to examine Orders for Payment Procedures by 65%. This is according to data from the Court Case Management System (CCMS). The module for Centralized Allocation and Electronic Processing of Order for Payment Procedures, which is fully integrated with the Single e-Justice Portal (SEJP), was launched by Information Services in early July 2025 and has led to faster issuance of orders for payment, twice as fast processing of writs of execution, and full automation of key processes in Order for Payment Procedures. The functionality is operational in all 113 Bulgarian courts.
Before digitalization, the average time for processing documents in Order for Payment Procedures took nearly 11 days, whereas now the process is completed in an average of 4 days. The data show that nearly every second Order for Payment Procedure is finalized on the same day it is initiated, representing a dramatic reduction compared to the period prior to system optimization. Complex cases, where the waiting time exceeded 30 days, have now been reduced to a minimum and account for only 2% of all issued Orders for Payment Procedures.
“The digitalization of Order for Payment Procedures not just optimizes procedures, but fundamentally changed the working model of the Bulgarian Judicial System by ensuring publicity, transparency, and traceability of processes,” stated Nikoleta Stoyanova, Head of Information and Communication Technologies in the Business Analysis Department at Information Services. According to her, over the past six years, the Bulgarian Judicial System has undergone a massive technological leap, resulting in increased efficiency for magistrates and court staff, as well as a faster, fairer, more transparent, and traceable judicial process. “Digital transformation has increased public and business confidence in Bulgarian justice,” Stoyanova added.
Electronic submission of applications is available 24/7, from anywhere in the country, without the need to visit a courthouse in person. Digitalization also significantly reduces the administrative burden on judges and court staff through automated checks, real-time notifications, and automatic document generation. Centralized case allocation balances workloads among courts—the gap between the most heavily loaded and least loaded judges has been reduced by about 2.5 times.
Significant progress has also been recorded in the issuance of writs of execution, according to system data. The average issuance time has been cut in half—from 81 to 41 days—while the share of fast-track cases, in which a writ of execution is issued within a single day, has more than doubled. More than 40% of writs of execution are now issued within one week. “These deadlines seemed impossible before digitization,” said Stoyanova.
The system allows for the generation of an electronic writ of execution immediately after the issuance of the order for payment, with automated text extraction functionality that significantly reduces the time required for judges to prepare it. Access to the electronic writ of execution is secured via a code received by the creditor and provided to the enforcement agent. Using this code, the enforcement agent can access the electronic record of the writ of execution. Data show that within nine months, nearly 70,000 electronic records have been generated, with a total value of claims exceeding €456 million. Payments totaling nearly €10 million have already been recorded in the system by enforcement agents.