Information Services strongly dissociates itself from the indecent behavior of an external assistant during the final completion and scanning of the polling station protocols of the election commissions in the Arena Sofia on 06.11.2023, which was broadcast on BTV. The person is not an employee of Information Services, but is a contractor under a freelance contract, hired on a one-off basis to carry out works on the computer processing of the data from the CEC protocols for the results of the elections for municipal councilors and mayors on 29 October 2023 and of a possible second round of the mayoral elections.

In addition to the company's employees, Information Services also engaged external persons on a one-off basis under freelance contracts in order to be able to meet the deadlines for the computer processing of the results set out in the Electoral Code and the contract with the Central Election Commission. All contractors under freelance contracts are required to undergo training both on computer processing work and on the rules of confidentiality and non-disclosure of information, the rules of internal order and safety in the computing centre and on the company's Code of Ethics.

We would like to extend our apologies to the citizens, viewers and participants in the election process. Information Services will take steps to more closely monitor the hiring and training of external contractors to assist in the processing of results from the upcoming elections.

We take this opportunity to express our gratitude for the prompt and precise work of all those involved in the computer processing of the voting data from the two rounds of the elections for municipal councilors and mayors, the members of the Central Election Commission and the municipal and polling station commissions. Once again Information Services met the legal and contractual deadlines. Since 2003, the company has computer-processed the results of more than 80 elections and national referendums without a single official objection.